eLearning

Why do some businesses pay to train their customers? Well, it turns out they can save lots of money this way, which the article expands upon. Here’s my favorite quote: “As customers educate themselves, they voluntarily absorb knowledge about other products and services (features, benefits and unique value proposition), without active involvement from the salesforce or […]

Social Learning

Have you ever wished your subject matter expert (SME) could share their knowledge with your learners? I’m guessing you have.