Learning Technology & Trends

Recently, a few of us at Fredrickson Learning were talking about trends — who, in Learning and Development, seems to focus on them, and also when and why we do. This being the beginning of the year, there’s a lot of focus given to trends in many different areas. I recently encountered this little tidbit […]

eLearning

2015 was an excellent year for us: we turned 30, our events went well, we changed our name to Fredrickson Learning, and we put up this fancy new website. We have a lot to be thankful for because we made it through some big changes. Sure, they were self-imposed changes, but changes nonetheless. It’s a reminder that, to […]

How a large healthcare company rolled out new call center training under tight deadline

We want people—clients and on-site coworkers—to enjoy the experience of working with us, and we hire our people accordingly. At Fredrickson Learning, we provide people with the right skills and knowledge for each assignment, of course. But we also strive to add something more. That “something more” is what we want to share here, because it’s part of […]

eLearning

Why do some businesses pay to train their customers? Well, it turns out they can save lots of money this way, which the article expands upon. Here’s my favorite quote: “As customers educate themselves, they voluntarily absorb knowledge about other products and services (features, benefits and unique value proposition), without active involvement from the salesforce or […]

Mobile Learning

  Recently, I came across Articulate’s outstanding white paper outlining their stance on Mobile Learning. In it, Articulate’s CTO, Arlyn Asch, makes a strong case against slide-based ‘responsive’ mLearning, saying ‘slide-based eLearning wouldn’t make sense if objects changed position or simply disappeared to fit smaller screen sizes.’ I strongly agree with Articulate’s stance; here are […]

Mobile Learning

This is a great article that cleanly outlines tips for writing for mobile. 6 Tips for Effective Mobile Copy ‘The Golden Triangle’ is fascinating — the majority of users’ attention is on the upper part of the screen, which should guide designers’/developers’ content decisions. Also, ‘if you don’t connect in a couple of seconds, you’ve […]