How a large healthcare company rolled out new call center training under tight deadline

I love articles with lists. Here’s one with kind of a long list of ways to motivate adult learners.  But even though it’s a list of 17 items, it’s a quick read and all of them are truly relevant. 17 Tips To Motivate Adult Learners

The Business of Learning - learning ecosystems

I found this article in the Harvard Business Review and I thought it provided some good food for thought.  We can produce great training “about” a topic, but once the learner is back on the job and trying to apply what they’ve learned, how will they know if they’re doing it well? The nature of many “knowledge worker” jobs […]


We had an excellent discussion last week during the September meeting of the Roundtable for Learning Leaders. The discussion topic was, “What does good learning mean to you?” For over an hour, we got to consider this question from a variety of perspectives, including that of the learner. When the discussion turns to ideas about […]

The Business of Learning - learning ecosystems

Fresh from our annual Learning Leadership Summit, I read Clark Quinn’s latest book in two days on vacation. I would have finished faster if I wasn’t taking so many notes! This book is a great tool for learning leaders who are trying to reshape how learning happens in their organizations. Here’s a quick overview to […]

Jess Elmquist presents at Fredrickson Learning's Learning Leadership Summit

The discussion topic for our September 2015 meeting of the Fredrickson Roundtable for Learning Leaders is, “What does ‘good learning’ mean to you?” I’ve been fascinated by this question ever since some of the Fredrickson Learning employees first brought it up a few months ago. It’s seemingly a very simple question, but, as with many questions […]

Accessible Learning

What if you’ve been asked to provide “accessible eLearning?” Either you need to build new courses that are accessible, or to re-develop existing courses to make them accessible. First step—figure out what “accessible” means. What? You mean there isn’t a cut-and-dried standard out there that says exactly what needs to be done? Here’s the part […]