I’m often asked by our clients and the subject matter experts “How do we know if our training is effective?” That’s not an easy one to answer. Training measurement (measuring training effectiveness) has always been and continues to be a challenge. When we think about measuring training effectiveness, it helps to consider the following questions: […]

The Business of Learning - learning ecosystems

To me, it comes down to this issue: Are we using technology (trends) to support our L&D strategy? Or, are we letting those trends drive our strategy?

The Business of Learning - learning ecosystems

A client recently asked me about the metrics we use for estimating custom development of eLearning courses. She wanted to explain to her colleagues the reasons why one course takes weeks to create and another takes months.

The Business of Learning - learning ecosystems

There have been a couple of situations recently that made me think of an aspect of Fredrickson’s custom learning development business that we don’t talk about often, but where I think we really excel: the logistics of learning.

The Business of Learning - learning ecosystems

I hear this occasionally from potential clients here at Fredrickson and I think it’s worth exploring. Usually, it’s in relation to a mission-critical (or career-critical!) business initiative where the training component really needs to be both smooth and effective. Although we actually are a big firm as far as developers of custom learning experiences go, there […]

How a large healthcare company rolled out new call center training under tight deadline

“Variety and challenge.” That’s how most instructional designer candidates answer when I ask, during an interview, what they’re looking for in their next position. Usually, they mean meeting new people, writing about different topics, and using different authoring tools . On the other hand, managers who are bringing someone on board for a short engagement […]