Helping You Create the Foundation to Go Beyond "Just Another Training Program"

Learning Consulting & Strategy Formulation

Great learning doesn’t happen by accident. We help you design the right foundation to support growth, performance, and lasting change.

Making YOU Successful

Whether you are driving business transformation or being asked to facilitate a change, you know that a good analysis of the need sets the foundation for success. You also recognize that an outside perspective can help you gain insights and build bridges that may not be otherwise possible. We partner with you to assess the factors driving your need to change, build coalitions with stakeholders, and design an approach that addresses the key concerns of all parties to assure that YOU are successful.

We listen, probe and ask questions, then formulate ideas and test reactions to be sure all parties feel heard.
We review related materials, systems, programs and processes.
We create alignment by continually sharing insights and testing strategies with you and your stakeholders.
We enable YOU to be successful and support you as you present your case

Strategy & Consulting Engagements

Whether your engagement need is big or small, we can help you find the right solution.

Discovery: Integrated Learning & Business Strategies

You want to move forward with a learning strategy tailored to your business situation and you need an outsider’s perspective. Our Discovery services produce a cohesive, integrated strategy and a set of practical recommendations to empower your success.

Learning Experience Analysis and Design

Using the proven practices of User Centered Design and Design Thinking, we work with you to establish the framework of your audience’s learning experience. We’ll guide you through critical decisions and provide you with choices that set the groundwork for creating lasting learning.

Focused Analysis Services

Need help with only a portion of your learning experience design? We can lead short engagements that result in one of or any combination of the following deliverables:

High-level curriculum analysis and design
Competency matrices to align content with specific skills and/or job roles
Learning personas
Learning journey maps

Digital Learning Transformation

You know that digital transformation is increasingly driving both your business and learning needs. However, you don’t want your technology to dictate the learning experience. We’ll help you assess your current and future state and create a learning ecosystem roadmap that builds value for people, systems, and resources.

Learning Technology Consulting

Underlying any great learning experience is the platform that enables it. Researching and selecting these systems can be daunting. We’ll define your business case and gather your requirements. Then, taking a vendor-neutral approach, we’ll help you evaluate the options to determine how to best use what you have or find something new.

Sample Stories

A medical device manufacturer needed to pivot from a one-size, classroom delivery approach to providing customer product education and was unsure what would really resonate with their audience. We dug in to understand the audience, needs, and care abouts — both of the customer and the business — to produce a comprehensive strategy and learning experience design that creates value and enables personalized, individual learning experiences. Our client ended up being so happy with our recommendations that they asked us to help them both design and implement the content and digital platform to fuel their learning approach for years to come.

A mid-size window manufacturer needed to replace their ordering system and knew it required a careful, planned approach to convert existing customer users while retaining their business. Through careful study of the business need and plans for conversion, conversations with key customers and internal stakeholders, and study of the key system changes, we crafted a go-to-market change management and learning strategy designed to create buy-in and adoption from critical audiences. By implementing our recommendations, our client was able to create a positive, empathetic training implementation for both their internal and external audiences that built confidence in the new system, modernized their tools for today’s ecommerce savvy workers, and provided a better customer experience for quoting and ordering.

A mid-size manufacturer was looking to redesign their contractor training program to support their planned investment in channel growth. The client desired innovative, cost-effective ways to transform their curricula and allowed their audiences to develop critical skills quickly. We delivered a strategy and a roadmap to build a flexible, scalable training program that minimized cost while expanding their audiences access to individualized instruction. Our client is achieving expanded market growth and garnering client loyalty from this program roll-out.