eLearning

Video is a great tool to present and demonstrate content within an eLearning course. But video currently has some limits: there aren’t many options for integrating learner interaction, and it’s difficult to assess learning and collect analytic information. We’re eager—and a bit impatient—to get past these limits. So we decided to start our own series […]

Jake Turner teaches attentive Mobile Learning Network members about using video for learning.

Our Mobile Learning Network is a fairly new community. With any new community, I often wonder about the people around me. Questions like these come to mind: Who here has actually done a mobile learning project? What tools are people using? How confident are people in their mLearning skills? I want a read on the room, […]

The Business of Learning

Some people are natural instructors. They adapt well to changing audiences and can generate interest in the most banal topics. But let’s be honest. That isn’t everyone. And when it matters most – when the audience is a new or potential customer of our product – companies are often caught in a dilemma. They can […]

How a large healthcare company rolled out new call center training under tight deadline

The high my learning team and I get when we make a difference in someone’s life is incredibly rewarding, even addictive at times. To get this result, however, solutions must address a real pain in that person’s life. And, straight from the school of hard-knocks, the first step toward a successful learning program is to […]

Mobile Learning

You may have heard something like this: “We want to develop a series of eLearning modules. Learners should be able to access them on computers and mobile devices.” It’s true most rapid eLearning authoring tools, such as Captivate or Storyline, offer HTML5 publishing options which can make your eLearning module viewable on mobile devices. However, […]

How a large healthcare company rolled out new call center training under tight deadline

This is a guest post by Desmond Clancy, Director of US Legal Sales Training, Education and Development at Thomson Reuters. “After all the sales reps go home, those are the things my staff and I struggle to find solutions for,” said Kyle, a high value and clearly frustrated customer of the distribution company I was working […]