You’ve probably heard the saying, “Nothing happens until someone sells something.” Sales training leaders would tell you a lot happens to get to that point. So, what do successful sales training leaders do to help their salesforce sell more? We asked two sales training leaders to share their thoughts on three important questions that impact […]

An Interview With Mike Sokol (pictured), Sr. Sales & Operations Training Manager, B2B, Best Buy At last month’s Sales Training Excellence Circle event, Mike Sokol of Best Buy led us in a lively discussion about sales methodologies—what they are, what they have to offer, and how to leverage them in our organizations. As a follow-up, […]

How a large healthcare company rolled out new call center training under tight deadline

This is a guest post by Desmond Clancy, Director of US Legal Sales Training, Education and Development at Thomson Reuters. “After all the sales reps go home, those are the things my staff and I struggle to find solutions for,” said Kyle, a high value and clearly frustrated customer of the distribution company I was working […]

How a large healthcare company rolled out new call center training under tight deadline

This is guest post on “unlearning” is by Martiey Miller, Sales Training Consultant at Thomson Reuters. In November of 2016 The Harvard Business Review published an excellent article titled “Why the Problem with Learning is Unlearning.” The problem of unlearning plagues sales training departments more than most. In January of 2016, I had just finished facilitating […]